Rail Customer and Public Assistance Request
Name:
*
Email:
*
Company:
Phone Number:
*
Job Title:
FAX Number:
Issue:
*
-- Select one --
Abandonment/Loss of Service
Agricultural Contract Filing
Amtrak Issue
Acquisition and Operation Exemption
Arrange Meeting
Blocked Crossings
Car Supply
Car Repair
Claims
Coal Dust
Common Carrier Obligation
Competition Issues
Demurrage Charges
Denial of Rail Service
Embargo
Environmental Issues
Freight Car Seals
Fuel Surcharge
Grade Crossing Issues
Hazardous Material Rules
Hazardous Waste/Radioactive Waste
Household Movers
Idling Engines/Parked Trains
Information Request
Information-Economic Data
Inter-carrier disputes
Issues on Notes Feedback
Labor Issues
Locomotive Issue
Miscellaneous Charges
Motor Carriers (trucks)
Noise - Airhorn, Safety, etc
Paper Barriers
Pipeline
Post CN/EJE Decision Comments
Preemption
Private Car Mileage
Rail Service
Railroad Cost of Capital
Railroad Credit Terms
Rails to Trails
Rate Levels/Increases
Reciprocal Switching
Real Estate Matter
Service Problems
STB Procedural Assistance
STB Jurisdictional Question
STB Practitioners Exam
STB Webpage/Downloading Assistance
Stored Freight Cars
Water Carrier
Wrong Agency Calls
Other
Region:
*
Northeast
South
Midwest
West
Specify Other:
*
Commodity Group:
*
-- Select one --
Agricultural Products
Aggregates
Automobile
Chemicals
Coal
Construction Debris
Construction Materials
Empty Freight Cars
Forest Products
Hazardous Waste/Radioactive Waste
High/Wide Loads
Industrial Products
Intermodal
Metals and Minerals
Municipal Waste
Not Specified by Shipper
Passenger
Other
TIH
N/A
Specify Other:
*
Railroads Involved:
Problem Location:
Industry Location:
Problem Dates:
Detailed Description:
Attach a
nother
file
Grant permission to contact the rail carrier(s) as part of our effort to resolve the problem.
*
Required
Invisible
Fields:
