Rail Customer and Public Assistance Request
Name:
*
Email:
*
Company:
Phone Number:
*
Job Title:
FAX Number:
Street Address:
City:
State:
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Alabama
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Utah
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Zip Code:
Issue:
*
-- Select one --
Abandonment Records
Acquisition and OperationExemption
Arrange Meeting
Bus Issue
Canadian Rail Regulatory Issue
Coal Dust
Educational
Household Movers
Information-Economic Data
Information-Non Economic Request
Issues on Notes Feedback
Motor Carriers (trucks)
National Grain Car Council
Non-Railroad Service Issue
Pipeline
Post CN/EJE Decision Comments
Railroad Abandonment/Loss of Service
Railroad Agricultural Contract Filing
Railroad Amtrak/Passenger Issue
Railroad Billing Dispute
Railroad Blocked Crossings
Railroad Car Supply
Railroad Claims
Railroad Common Carrier Obligation
Railroad Competition Issues
Railroad Cost of Capital
Railroad Credit Terms
Railroad Customs Issue
Railroad Demurrage Charges
Railroad Denial of Rail Service
Railroad Embargo
Railroad Environmental Issues
Railroad Financial Issue
Railroad Freight Car Repair or Dispo
Railroad Freight Car Seals
Railroad Fuel Surcharge
Railroad Grade Crossing Issues
Railroad Hazardous Material Rules
Railroad Hazardous Waste/Radioactive Waste
Railroad Idling Engines/Parked Trains
Railroad Inter-Agency Effort
Railroad Inter-carrier disputes
Railroad Interchange Issue
Railroad Intermodal Service
Railroad Labor Issues
Railroad Lease of track or equipment
Railroad Liability Issues
Railroad Locomotive Issue
Railroad Maintenance Issue
Railroad Miscellaneous Charges
Railroad Noise - Airhorn, Safety, etc
Railroad Operating Authority Issue
Railroad Paper Barriers
Railroad Preemption
Railroad Private Car Mileage
Railroad Rate Levels/Increases
Railroad Reciprocal Switching
Railroad Service Issue
Railroad Side Track Agreement
Railroad Stored Freight Cars
Railroad Tariff Issue
Rails to Trails
Real Estate Matter
STB Authority Question
STB Fees
STB Information
STB Jurisdictional Question
STB Offers of Financial Assistance (OFA)
STB Oral Hearings
STB Practitioners Exam
STB Procedural Assistance
STB Recordations or Security Interests on Rail Cars
STB Records Assistance
STB Track Exemption Issue
STB Webpage/Downloading Assistance
Water Carrier
Wrong Agency Calls
Other
Region:
*
Northeast
South
Midwest
West
US Territory
International
Specify Other:
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Commodity Group:
*
-- Select one --
Agricultural Products
Aggregates
Automobile
Chemicals
Coal
Construction Debris
Construction Materials
Empty Freight Cars
Forest Products
Hazardous Waste/Radioactive Waste
High/Wide Loads
Household Goods
Industrial Products
Intermodal
Metals and Minerals
Municipal Waste
Not Specified by Shipper
Passenger
Other
TIH
N/A
Specify Other:
*
Railroads Involved:
Problem Location:
Industry Location:
Problem Dates:
Detailed Description:
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Grant permission to contact the rail carrier(s) as part of our effort to resolve the problem.
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